Notice of Privacy Practices

Overview

At Macy's, we value your trust and respect your privacy. This Privacy Notice describes the types of personal information we collect, how we use it, with whom we share it, and the choices available regarding our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.

Information We Collect

We may obtain personal information about you from various sources, including our websites, mobile applications, stores, and when you call or email us. We also may obtain information about you from our parent company, affiliates, and subsidiaries, as well as from third parties.

• Contact information (such as name, postal address, email address, and mobile or other telephone number)
• Username and password
• Payment information (such as your payment card number, expiration date, delivery address, and billing address)
• Purchase and transaction information
• Customer service information (such as customer service inquiries, comments, and repair history)

How We Use the Information We Collect

We may use the information we obtain about you to:

• Process and fulfill your orders and returns
• Create and manage your account
• Send you promotional materials and other communications
• Respond to your inquiries
• Protect against, identify and prevent fraud and other unlawful activity

Information We Share

We do not sell or otherwise disclose personal information about you, except as described in this Privacy Notice. We may share the personal information we collect with our parent company, affiliates, and subsidiaries.

We also may share personal information with service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

Your Rights and Choices

You have certain choices regarding the personal information we obtain about you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified below.